Shipping Policy

Currently, PAPER SCISSORS WOOL is only able to ship to Australia and New Zealand.

Within Australia

We  use Australia Post to send your items and offer both standard and  express shipping. Standard domestic shipping is a flat rate of AUD$12  and is free for orders over AUD$99. Once shipped, standard delivery  usually arrives in 2-6 business days and express delivery in 1-3  business days, depending on where you are located. Australia Post can  deliver to apartments, PO Boxes, Parcel Lockers, and remote locations.

New Zealand

We  ship international orders to New Zealand with Australia Post standard  shipping, for a flat rate of AUD$20. Once shipped, orders should arrive  in 6-16 business days. Regional and rural locations may take longer.

Delivery estimates

After  placing an online order, you will receive an order confirmation via  email within 24 hours. Orders will normally be dispatched within two  working days, but may take longer during peak periods. When your order  has been packed and dispatch arranged, you will receive a further email  with a tracking number to confirm that it has been dispatched. Once  shipped, you’ll be able to track your package, receive estimated  delivery dates and request that it be left in a safe place using the  AusPost app or your MyPost account. Parcels can also be tracked on the  Australia Post website. Please allow up to 24 hours for your tracking  number to start showing updates. Australia Post may contact you via your  email address, phone number, or the AusPost app to communicate  estimated delivery dates.

Please  contact us here with any shipping or delivery queries, though you may  need to contact AusPost directly for any orders that have already been  dispatched.